We Stand Behind Our Product

Karion Kids is pleased to offer our customers a Limited 12 Month Warranty program. We take pride in our craftsmanship and providing the very best product to our Karion Baby families.

If you believe the product is defective, please contact Karion Kids at info@karionkids.com.au with your order number (if applicable) and original proof of purchase to initiate review within the limited warranty period. If Karion Kids determines a defect is covered by this limited warranty, Karion Kids will, at its option, repair or replace the product or components of the product. This limited warranty extends to repair and replacement products and components only through the end of the original limited warranty period.

What Limited Warranty covers:

Karion Kids warrants that the product accompanied by this limited warranty is free from manufacturing defects in material or workmanship for a period of one year from the date of original purchase. This warranty only applies to the original purchaser of the product. The limited warranty period also applies to any implied warranties that may exist under applicable law.

What Limited Warranty does not cover:

This limited warranty does not apply to: (1) defects resulting from repair (except by Karion Kids or its authorized service representatives) or alteration of the product, (2) defects resulting from use with covers, inserts, accessories, tightening devices, or other components not supplied by or expressly approved in writing by Karion Kids, (3) defects resulting from misuse, including any use not in accordance with the product instructions, abuse, accident, neglect, improper maintenance or handling, or normal wear and tear, (4) defects resulting from handling by airlines or airport staff (or other travel entities and staff), and (5) defects such as corrosion or molding resulting from improper storage, such as storage outdoors, storage in damp environments, or storage with moisture or salt on the product.

Limitation of Remedies under Limited Warranty: 

Your remedies under this limited warranty are limited to repair or replacement of the product or components of the product. In no event will Karion Kids or any of its retailers, dealers, distributors, or resellers be liable for incidental, indirect, or inconsequential damages relating to the product (including any repaired or replacement product or component) or its use.